Ordering & Shipping

We are pleased to offer both Domestic shipping and International Shipping Worldwide. Click here for International Shipping Details.

Will I receive Free Shipping?
Free Shipping is via UPS Ground to the lower 48 states with a minimum $150 purchase.

What postal carriers do you use?
We ship using both UPS and United States Postal Service. Customers may choose which service they prefer at checkout.

Do you ship to PO Boxes?
Yes! Select USPS Priority Mail at checkout. UPS will not deliver to PO boxes.

Do you ship to APO/FPO addresses?
Yes! Call us at 1-800-429-2081 for details about our Military Discount.

How much will shipping cost?
We offer $7.95 flat rate shipping in the lower 48 states. For all others, our View Cart includes a convenient shipping calculator that allows you to calculate the shipping costs before completing the order form and placing your order. Contact Us if you need assistance.

How long will it take for my order to arrive?
US Postal Service Priority Mail requires approximately 2-3 business days to deliver a package, depending on your location. UPS requires 1-5 days to deliver a package, depending on your location. Please allow time for personalization before shipping. See the individual item pages for personalization times.Contact Us at 1-800-429-2081 or info@customweddingshop.com if you need to receive your order sooner. Rush service is also available.

How to Place an Order

We provide five easy and secure ways to place your order:

* Online with a MasterCard, Visa, American Express, Discover or echeck
* Online with PayPal
* Online with Google Checkout
* By phone by calling our customer service specialist at 1-800-429-2081
* By email to info@customweddingshop.com.

Rush Orders

For rush orders or bulk orders, please call our customer service specialist, at 1-800-429-2081 or email info@customweddingshop.com. We can usually accommodate rush orders within 3 days of the event. A $20 rush fee may apply, as well as additional shipping charges, depending on your location.

Has My Package Shipped?
A shipping notification email will be sent to the email address you provide during the ordering process. Please Contact Us if you are concerned about the delivery of your order.